...it usually is.
A couple of months ago a Vodafone rep came to the teahouse in our village. He was there to sign up customers to a contract and if they did they would take advantage of a special campaign.
Mr A is easily taken in by such deals. He signed up on the spot. He would pay 30 lira a month, for which he would receive about 1000 minutes (am not sure of the exact figure) and text messages (again I'm not sure of the exact amount, but it was a lot), and also connection to Facebook on the internet.
He thought I should sign up too. I wasn't convinced. I have been using Turkcell pay as you go for years. I only top up 20 lira a month, and if I use 12 lira of this, I get free text messages and calls.
He spoke to the rep, who said that for 20 lira I would have 500 minutes of calls, numerous texts, and not only that, 250 of my minutes could be used to call any Vodafone number in England. Although still a bit sceptical, the idea of being able to call my daughter on her Vodafone number without incurring hefty charges on my landline, was appealing.
I asked Mr A to double check all this, because I wanted to be certain of the facts. He checked and confirmed what he had been previously told. Not only that, when I was in England recently, I was told I could use my sim card to call Vodafone numbers here, and that would also be included in the price. So I signed up. Well actually, to be honest, I didn't sign. I wasn't there and the rep allowed Mr A to sign for me. I should have smelt a rat at that point.
I actually use an English simcard while I'm there, and I continued to do so for the majority of my stay. However, I used my Vodafone sim to call Mr A a few times.
Now, at the end of my first month with this contract, I checked my bill online. It wasn't 20 lira as I was given to believe....it was in fact 247.40 lira!!
Someone is clearly giving out the wrong information. It could be Mr A misinterpreting what he's been told, although having double checked it all, I think it's unlikely. I think it's more likely reps out to make a fast buck. They are no doubt working on commission for the contracts they sell.
Well this particular rep has a shock coming. Mr A has been in touch with Vodafone head office, who are investigating the matter, and have promised to get to the bottom of it.
Watch this space.....